Privacy policy.

Last updated: 30th September 2025

Celestial Cleaning Co. is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us.

Information We Collect.

When you make a booking, fill out a form, or contact us, we may collect information such as your:

  • Name

  • Address

  • Phone number

  • Email address

  • Service details (e.g. type of clean, property size)

How We Use Your Information.

We use this information to:

  • Provide and manage your cleaning services

  • Send invoices and process payments

  • Communicate with you about bookings or updates

  • Share details with our trusted subcontractors if they are completing your service

  • (In the future) send you newsletters or special offers — you can opt out of these at any time.

Payments.

At present, we accept payment by cash or bank transfer. We also issue invoices through our accounting software, which may include secure payment options. Your payment details are processed securely and are not stored by us directly.

Data Storage.

We keep necessary records to manage our business in:

  • Squarespace (for booking/contact forms)

  • Google Sheets

  • Accounting software

We only keep your information for as long as needed to provide our services and meet legal or tax requirements.

Sharing Your Information.

We do not sell or rent your personal information to third parties. Your details are only shared with trusted subcontractors if they are carrying out your clean.

Cookies.

Our website may use simple cookies to improve your browsing experience (for example, remembering preferences). These cookies do not collect personal information.

Your Rights.

You can request access to the personal information we hold about you, or ask us to update or delete it, by contacting us directly.

Contact Us.

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

hello@celestialcleaningco.com.au